Shipping Informations

Liquidfertiliser.fish products can be shipped to all countries worldwide. The latest techniques and services ensure that your package arrives safely, securely and in a timely manner. All Target Haelth’s products are shipped in discreet, unmarked packages.
All Target Haelth’s products are sent via DHL or national post. After receiving the payment confirmation the customer will also receive a tracking code to track the package while it is in transit – ensuring total control.
Shipping costs depend on the service level you have chosen. For all orders in the amount of 100€ or more, the shipping via national is free of charge.
Any duty, import, or general taxes or fees for sending our products to an international country will be passed to the consumer, we cannot be held responsible for these extra charges.

Delivery information

All Target Health’s packages are sent out to our customers by DHL courier service or a national post. The tracking number is sent to our customers by email once the order has been shipped, which allows customer’s package to be tracked online.
The delivery time of your package depends on the service level you have chosen. Deliveries to countries within the EU usually take between 2-8 business days, to countries outside of EU up to 20 business days (for countries far away). Please keep in mind that usual delivery times can vary depending on destination, and are dependent on entry into the country along with other variables.
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Return Policy

Each individual product has an individual shelf life, so you must refer to yours to see it.
In the event of receiving any faulty or damaged items, within 14 days after the goods were accepted and received by the customer at the delivery address, the customer has the right to report (info@targethealth.eu) to withdraw from the contract without having to state a reason for his/her decision. The deadline shall commence one day after the date of acquisition. The only cost to the consumer for the cancellation of the contract is the cost of returning the goods. Goods must be returned within 14 days of the filed notice of withdrawal.
The consumer must return all the items to the seller in their original package sealed, undamaged, unopened and in the same amount, unless the item is destroyed, damaged, lost, or its quantity is reduced, without the fault of the consumer. The consumer may not use the products freely until the withdrawal from the contract. Only when the items have been safely received and inspected, will a refund be made.
In the case of a withdrawal, where a discount code or promotional code was used, these assets are considered as discount and will not be returned to the user. The user will only be refunded the amount paid for the article. Shipping costs are non-refundable. Import duties are non-refundable.
If you wish to return an item, please contact us by email via info@targethealth.eu. Only once, arranged with a member of our team may an item be returned. If damaged, we will be happy to send out a replacement once the original item has received back to us and inspected. You must inform us within 14 days of receiving your item that you wish to return it. Upon agreement, you must then return it to us within another 14 days.
If you noticed upon a delivery that the item or consignment is physically damaged, it lacks content or is showing signs of opening, you can file a compensation process for DHL courier service or the national post.
If you receive a damaged item, please take photos right away. Ensure that the goods are packaged safely and securely for their journey back to us, and once agreed with our customer service send the goods back to use for inspection.

Refunds and Replacements

By placing your order, you accept the terms that an international order held by customs or is lost in transit cannot receive a refund. An order that falls under these circumstances will be handled on a case by case basis.
Repayment of payments will be made as soon as possible, but no later than 30 days from the receipt of the notification of withdrawal. Payment refund to the buyer will be made by bank transfer to his bank account.
If a refund has been requested, upon the agreed return of an item to our warehouse, a member of staff will inspect the item to ensure it meets the above conditions. If approved during the inspection, a refund will be issued back to you via your initial payment method if possible or store credit.
Please note: Return costs incurred by the customer are non-refundable unless the item arrived damaged.
We take customer service very seriously, so if you are not satisfied with a product, we want to hear from you. Please contact us at info@targethealth.eu.
If your item was damaged upon delivery, you must inform us within 14 calendar days of receipt at your address. You can use the above email address to let us know of any damages (with photos). Once sent back to us, we will inspect the item and send out a replacement if applicable.